Update survey submissions through the Upload interface where you submitted your original Excel file. First, remove the previously submitted data, and then Upload the new file.
Navigate to the Uploads section of the Dashboard. On the Uploads page, you will see a list of files submitted by your company, grouped by Survey type. From this page, you must remove the submitted file from the warehouse and then load the corrected file.
To remove and replace a survey, locate the file you want to replace. Click on the Action button, and select either "Move to Drafts" or "Delete". Click OK to confirm this action. Either option will remove the previously submitted data from the warehouse.
To submit a corrected survey, use the "Click Here to Upload" option at the top of the page.
Do you still have questions? Send us a note. We'll be happy to help!